A Maturity Assessment Framework for Conversational AI Development Platforms

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a large variety of software platforms, all with similar goals, but different focus points and functionalities. A systematic foundation for classifying conversational AI platforms is currently lacking. We propose a framework for assessing the maturity level of conversational AI development platforms. Our framework is based on a systematic literature review, in which we extracted common and distinguishing features of various open-source and commercial (or in-house) platforms. Inspired by language reference frameworks, we identify different maturity levels that a conversational AI development platform may exhibit in understanding and responding to user inputs. Our framework can guide organizations in selecting a conversational AI development platform according to their needs, as well as helping researchers and platform developers improving the maturity of their platforms.Comment: 10 pages, 10 figures. Accepted for publication at SAC 2021: ACM/SIGAPP Symposium On Applied Computin

Seamless Variability Management With the Virtual Platform

Customization is a general trend in software engineering, demanding systems that support variable stakeholder requirements. Two opposing strategies are commonly used to create variants: software clone & own and software configuration with an integrated platform. Organizations often start with the former, which is cheap, agile, and supports quick innovation, but does not scale. The latter scales by establishing an integrated platform that shares software assets between variants, but requires high up-front investments or risky migration processes. So, could we have a method that allows an easy transition or even combine the benefits of both strategies? We propose a method and tool that supports a truly incremental development of variant-rich systems, exploiting a spectrum between both opposing strategies. We design, formalize, and prototype the variability-management framework virtual platform. It bridges clone & own and platform-oriented development. Relying on programming-language-independent conceptual structures representing software assets, it offers operators for engineering and evolving a system, comprising: traditional, asset-oriented operators and novel, feature-oriented operators for incrementally adopting concepts of an integrated platform. The operators record meta-data that is exploited by other operators to support the transition. Among others, they eliminate expensive feature-location effort or the need to trace clones. Our evaluation simulates the evolution of a real-world, clone-based system, measuring its costs and benefits.Comment: 13 pages, 10 figures; accepted for publication at the 43rd International Conference on Software Engineering (ICSE 2021), main technical trac

Variability Representations in Class Models: An Empirical Assessment. Replication Package

Questionnaires, example models, result data, analysis script

Variability representations in class models: an empirical assessment

Contains fulltext : 227240.pdf (publisher's version ) (Closed access)MODELS '2